Service Delivery Coordinator

About Us

InsideOUT Kōaro is a national organisation dedicated to ensuring rainbow (LGBTTQIA+) and takatāpui young people experience safety, belonging, and the freedom to thrive in Aotearoa | New Zealand. We deliver training, advocacy, and support nationwide to create positive change.

The opportunity:

The Service Delivery Coordinator provides coordination, administrative, data, and systems support across InsideOUT Kōaro’s service delivery activities, including training, youth, and community services.

The role ensures services are delivered efficiently, consistently, and with strong operational support by enabling effective scheduling, logistics, information flow, data capture, reporting, and system management. This role supports service leads and frontline delivery staff to deliver high‑quality mahi.

What you’ll bring:

• Excellent coordination and organisational skills.
• At least 2 years' experience in administrative or coordination roles.
• Confidence working with data, reporting, and tracking systems.
• High attention to detail and reliability.
• Clear, professional communication skills.
• Alignment with InsideOUT Kōaro’s kaupapa and values.

What we offer:

• Permanent role, 32 hours per week, based in Te Whanganui-ā-Tara | Wellington.
• A purpose driven workplace connected to our values of rangatahitangi,, manaakitanga, kaitiakitanga and rangatiratanga.
• A strong commitment to equity, cultural responsiveness, and Te Tiriti o Waitangi
• A Wellbeing programme including:
  • 5 Days of Wellbeing leave
  • Quarterly wellbeing allowance
  • EAP and professional supervision or coaching

InsideOUT is an inclusive employer and we value diversity. We welcome applications from all backgrounds, and especially encourage LGBTIQA+/rainbow community members, Māori, Pacific peoples, and others whose voices are often underrepresented in leadership.

To apply please fill in this form and attach your CV and cover letter: 

https://forms.gle/wKJ2wY6vWBoFE24t6

Applications close: 10pm, Tuesday 20 October 2026

Email support@insideout.org.nz with any queries.