Operations Advisor

25-30 hours per week (negotiable)

The Baptist National Support Centre is looking for our next Operations Advisor to lead our church support team in areas of policy development, process management, and internal operational systems. This role also leads the administration within the National Support Centre.

About us

Our church support team works with 240+ Baptist churches and organisations around Aotearoa New Zealand, providing advice, resources, training, and compliance support in the areas of employment, health and safety, property, administration, finance, and more.

About you

You have a relational approach with internal and external stakeholders and can effectively weave together different perspectives for collective impact. You have a strong understanding of policy development and can manage our policy framework, review cycles, and support governance subcommittees with policy development. You are comfortable working closely with our IT team to build and deploy internal operational systems to improve our effectiveness in supporting local churches. You have a strong understanding of process management, as we seek to embed annual rhythms and continual improvement. You have strong alignment with the overall purposes of our organisation.

Hours and location

This role is 25 – 30 hours per week (negotiable), based at our office in Greenlane, Auckland.

Reports to

Operations and Finance Director

Direct reports

Operations Coordinator, Baptist Archivist

Tasks

Church support – policy and resources focus

• Development of resources and policies applicable to churches
• Linkage of policy and resources (robustness)
• Drive momentum for policy development committees
• Develop resources and services strategy for church support
• Maintain, update and develop the MyPlace Portal
• Support for church compliance through resource creation
• Tindall grant assessment, distribution, and reporting
• Implement policy management library
• Manage regular review cycles for policy
• Support other internal teams with resource creation

Internal systems

• Inter-organisational communication with our Baptist entities (national and regional)
• Administrative management of National Support Centre office
• Overview of annual church support rhythms
• Implementation of internal processes
• HR support for onboarding and offboarding processes
• Continuous improvement of internal systems
• Implementation of strategic church support strategic plan
• Development of internal SharePoint system
• Strategic development of CRM and IT systems

Event management

• Manage annual National Hui logistics
• Coordinate inter-organisational events

If you have an interest in joining our team, please send your CV and a cover letter to hr@baptist.org.nz

Applications will be reviewed as they are received, so we encourage you to apply early.

Please send your CV and a cover letter to hr@baptist.org.nz