Client Liaison Volunteers

Land Search and Rescue’s WanderWell programme is currently looking for new Client Liaison Volunteers to help issue WanderSearch wearables to clients across the Gisborne region.

WanderWell supports people who are at risk of going missing by providing simple technology and guidance to help keep them safe and ensure they can be found quickly if needed. The Client Liaison role is a key part of this work—receiving and activating devices and getting them to where they are needed, or collecting them when they are no longer required.

About WanderSearch

WanderSearch devices support individuals who may be at risk of getting lost or going missing due to dementia, neurodivergence, or disability. These devices are small, radio frequency-emitting devices worn by people who are at risk of going missing. If the person wearing the device goes missing, trained Land Search and Rescue Volunteers and the Police can listen for its signal, aiding in the location of the individual.

Volunteers play a crucial role in supporting the WanderSearch programme.

You don’t need to be highly technical—training and ongoing support will be provided. What’s most important is strong communication skills, empathy, and a commitment to helping people stay safe in the community. This role is flexible and can fit around your availability.

Responsibilities

• Deliver and pick up small radio frequency-emitting devices for clients at risk of going missing.
• Ensure six-monthly swaps of devices are carried out.

Commitment

• Volunteers will be assigned tasks in an agreed geographical area.
• Volunteers will be rostered according to availability and demand.
• All roles are within day and early evening hours; no overnight requirements.
• Full training provided.
• The intention is to share roles between different people to allow for cover.

Requirements

• No previous experience or high fitness levels needed.
• Must be trustworthy, accurate, and flexible.
• Police vetting required.
• Must have a phone, a valid New Zealand full driving license, and their own transport to deliver the equipment where needed (travel costs will be reimbursed).

If this sounds like something you’d be interested in, or if you’d like to learn more, please get in touch with us directly by emailing wanderwell@landsar.org.nz, or by phoning 03 357 4441.