Communications & Advocacy Manager

About Us

ReliefAid is a New Zealand-founded humanitarian organisation delivering life-saving aid to families caught in war.

We work in some of the world’s most challenging environments, including Gaza, Ukraine, Syria, Afghanistan and Lebanon, delivering emergency support to families when and where it is needed most. We reach families quickly and effectively, often in places where others cannot or will not go.

Working with ReliefAid provides a unique opportunity to make a tangible impact for families caught in the crossfire of war. Your work will save lives and ensure the stories of families in conflict are heard, understood, and acted on.

Responsibilities

You will be working in our small, dedicated and passionate Management team, alongside our international operations team and volunteers. This is a hands-on, varied role combining communications, fundraising, media, and advocacy.

Your responsibilities will include:

Communications & Content

• Lead ReliefAid’s communications across all platforms, ensuring consistent, high-quality messaging aligned with our values, branding and tone
• Develop and deliver content across social media, website, newsletters, and campaigns
• Manage and grow ReliefAid’s social media presence (posting, engagement, messaging, and community management)
• Source, brief and manage content from international teams (case studies, images, video, quotes)
• Write and produce donor updates, newsletters, and campaign communications

Advocacy & Media

• Proactively seek opportunities for media engagement including pitching, responding to media enquiries, and preparing spokespeople
• Identify and deliver advocacy opportunities aligned with humanitarian priorities
• Draft advocacy materials including briefings, letters, and public messaging
• Monitor global events and media relevant to ReliefAid’s areas of operation
• Ensure advocacy remains consistent with ReliefAid’s neutral and humanitarian position

Fundraising & Donor Communications

• Support external fundraisers with messaging, materials, and promotion
• Produce donor reports and impact updates for key partners and supporters
• Maintain strong communication with donors, fundraisers, and partners
• Oversee Givealittle updates and donor communications

Stakeholder & Internal Communications

• Manage the communications inbox and respond to public, donor, and other enquiries
• Coordinate with international teams across time zones to gather information and content
• Support board communications including regular updates
• Work closely with leadership to align communications with organisational priorities
• Provide communications support across the wider ReliefAid team

Operational & Day-to-Day

• Maintain communication systems, databases, and content libraries
• Regularly updating website and aligning it with current campaigns
• Ensure timely processing of high-value donation receipts (in coordination with Finance)
• Manage small team of volunteers and comms interns (e.g. content coordination, updates, comms guidance)
• Assist with events, school engagement, and fundraising initiatives
• Be responsive during emergencies, including drafting urgent communications and appeals

About You:

What we offer

We offer the opportunity to be part of a purpose-driven, Founder-led humanitarian organisation delivering aid where it is needed most.

• Meaningful work with direct, real-world impact
• Opportunity to shape and grow the role
• Exposure to international humanitarian operations
• Supportive, close-knit team
• Flexible working environment (a combination of working from home / in the Auckland office)

If you care about people, have a talent for communication and storytelling, and want to play a role in ensuring families caught in conflict are not forgotten, we would love to hear from you.

Please submit your CV and covering letter to communications@reliefaid.org.nz, outlining why this role is right for you. Applications without a covering letter will not be considered.

Please include contact details for two referees.

Closes COB 23 April 2026.