Support Advisor (part-time)

Support Advisor (part time) - Wellington Returned and Services Association

What you will do

As the Local Support Advisor of the Wellington RSA (WRSA) you will be responsible for providing welfare services to veterans and their whanau. You will handle each query or approach with sensitivity, respect, patience and understanding ensuring that every person is given the best possible service.

As part of your role you will undertake needs assessments and work closely with service providers, such as Royal New Zealand Returned and Services National Office, New Zealand Veterans Affairs, MSD and ACC.

What we need

This is a part time role of 20 hrs a week, which will suit someone who enjoys the flexibility of working from the WRSA office (Wellington CBD), from home and visiting people in their homes, hospital or rest homes. The Local Support Advisor must have a valid car licence and own a vehicle. You must have initiative, be discreet, good at making considered judgements and display sound judgement. The role also requires the setting of and oversight of the fortnightly work plan issued to the WRSA Visitor (also a WRSA part time employee)

You will have a recognised qualification in community social work, physical or mental health or extensive experience in delivering community welfare services. Ideally you will have either a social work and/or military background and will be knowledgeable on the range of support services that is provided by the New Zealand Returned and Services Association.

You will possess very good communication skills and can easily build trust and maintain effective working relationships across an organisation. As a motivated and proactive person you are able to manage your work autonomously while engaging with the WRSA executive, the District Support Manager and the other Wellington region branch’s Local Support Advisors. You will possess leadership skills to supervise and coordinate the work of our Volunteer Support Workers. 

Who we are

The RSA movement helps all service personnel (returned and serving) and their whanau get the support they need. Our mission is to remember and care for all those impacted by service for New Zealand on military operations.

The RSA movement is made up of 182 RSA branch’s around the country, each an entity in their own right, with over 100,000 members. The Wellington RSA is managed by an executive committee that is linked to the national body through our shared vision and values. We believe in a nation joined by heartfelt connection to the ANZAC spirit of courage, commitment, comradeship and compassion.

Wellington RSA’s geographic area covers the Wellington CBD and inner city suburbs, from Johnsonville in the North to Miramar in the South.

How to Apply

To view the Job Description and to apply for the role use the links on this page.

For more information, contact WRSA Office Administrator (Zenetta Ganic) on 04 3851191 or zenetta@wrsa.org.nz Applications close at 5 PM on Tuesday 21 April 2026.

Please email your CV and cover letter to the Office Administrator Zenetta Ganic zenetta@wrsa.org.nz 

Applications close 5pm Tuesday 21 April 2026.