ISANA NZ Communications Manager

ISANA NZ is a charitable trust that supports professional practice in Aotearoa’s international education sector. We advocate for holistic policy and practice and deliver training services to support international education practitioners. ISANA NZ offers in-person symposia, eLearning modules, and an online toolkit to assist practitioners with their tailored support of international students and other cross-border learners. 

The association is a professional body with members from both the tertiary and school sectors.

Key Responsibilities

The Communications Manager will be responsible for the following areas:

1. Communications and engagement

· Manage communications with members, associates, and the wider sector

· Produce regular mailouts (approximately 1-2 per month)

· Create and schedule social media posts

· Draft targeted emails to promote ISANA NZ events, initiatives, and products

2. Website management

· Keep the ISANA NZ website up to date

· Manage design and content edits using Webflow

3. Online events and digital product support

· Support the CEO with the promotion and delivery of online events and new products

· Explore and utilise digital media (e.g. short video clips) to strengthen online engagement and foster a community of practice

4. Sector and member engagement tracking

· Gather insights to support understanding of member needs and sector trends

· Use tools such as Google Analytics and HubSpot to monitor website and product engagement

5. Learning Management System (LMS) administration

· Manage the Catalyst LMS used for ISANA NZ’s eLearning modules

· Respond to technical issues and liaise with users as required

6. Targeted membership growth

· Support the planning and delivery of targeted membership drives

· Assist with attracting new constituencies that reflect the evolving international education landscape

7. Reporting

· Prepare and present brief communications reports to the ISANA NZ Trust Board (up to two times every six months)

· Work closely with the ISANA NZ operations team, including the CEO and the Administration and Finance Officer, who report to the Board

Requisite qualifications, skills and experience

Required:          Tertiary qualification, preferably in comms/marketing/PR/journalism or related

Skills:                Strategic communication, digital media, stakeholder engagement

Experience:       2-5+ years in communications-related work, with not-for-profit experience valuable

                        Added advantage: Experience in the international education sector          

Role details

· Hours: Approximately 10 hours per week; 40 hours/month

· Contract: Six-month fixed-term contract

· Start date: March 2026

Please send your CV and cover letter to admin@isana.nz If any queries, please email chris.beard@isana.nz