As the Engagement and Operations Manager, you will play a key leadership role in the smooth running and ongoing development of our charity. This volunteer position oversees weekly operations, coordinates the projects team, and ensures that our online resources and communications are managed efficiently. You will take initiative to improve systems, support volunteers, and help drive the charity’s mission forward.
Time contribution = 2-5 hours per week
Key Responsibilities:
Oversee and manage the charity’s weekly operational tasks.
Coordinate the projects team and support the delivery of ongoing initiatives.
Monitor and respond to emails, ensuring timely and effective communication.
Maintain and update online resources, documents, and digital platforms with the support of our website designer.
Work closely with the organisations board and volunteers to enhance engagement and participation.
Identify opportunities to improve processes, strengthen outreach, and support growth.
Ensure activities align with the charity’s mission, values, and strategic priorities.
Ideal Skills and Attributes:
Strong organisational and communication skills.
Confident using online tools and managing digital information.
Ability to take initiative, problem-solve, and work independently.
Experience in coordination, operations, or team leadership (paid or volunteer).
A collaborative mindset and a passion for supporting charitable work.
Please send a cover letter, CV and two referees.
Visible Difference Aotearoa is a non profit organisation established to support the unique challenges that arise when living with a visible differences.
Below are some examples of the community we serve:
New parents meeting their newborn child with a visible difference - unsure of what the future holds
Individuals and whānau searching for others who share their condition and experiences
Families helping their school-aged child navigate self-identity and confidence
Teenagers starting high school, meeting new people who don’t know their story
Individuals grieving and rediscovering their identity after trauma, surgery or cancer
Those who had a ‘simple’ facial palsy, but it hasn’t resolved as expected
Individuals facing a condition that will progressively change their appearance
Adults or parents deciding whether or not to pursue further surgery
People preparing for their first job interview or starting a new career
Teachers looking to support a child in their classroom
Anyone who just wants to know that it’s okay to have a visible difference