Operations and Engagement Manager

Full-time permanent employment: 40 hours

$70,720 - 80,720 salary range dependent on experience

Budget for professional development and external supervision, wellbeing allowance, working from home allowance and remote working options.

Location: Wellington - Te Whanganui-a-Tara

As InsideOUT Kōaro’s Operations and Engagement Manager, you will oversee and support our National Operations team to maintain our daily organisational processes  and deliver against our annual plan and strategy.

You will assist the Managing Director and the Board with responsibilities to the wider InsideOUT Kōaro team through arranging organisation-wide professional development opportunities, supporting the development of policies and processes and health and safety compliance. 

The key responsibilities of this role are:

• Direct management and support of our Communications Coordinator, Volunteer and Community Engagement Coordinator, Funding and Finance Coordinator,  Schools Campaign Coordinator and Shift Hui Coordinator (4 permanent staff, 1 part-time contractor) 
  Supporting recruitment, hiring, induction, professional development, performance reviews and exit interviews for your team members
• Coordinate organisation-wide professional development, with support from relevant staff where applicable
• Assist in HR processes, including helping the organisation’s processes remain legally compliant, and ensuring that health and safety regulations are followed.
• Oversee operational processes, including assisting with our audit and ensuring we are meeting deadlines for applications, reportbacks, payroll and external payments.
• Take part in relevant training, meetings or other tasks to support InsideOUT’s journey towards continuing to honour Te Tiriti o Waitangi
• Support InsideOUT and your team to deliver on the annual plan and strategic plan
• Support the establishment of processes and procedures to help the organisation work effectively.

Essential Skills and Experience:

• Strong knowledge of rainbow communities and the challenges facing rangatahi in schools, including those at the intersections of different minority experiences
• Strong understanding of intersectionality, Te Tiriti o Waitangi and Te Ao Māori and ability to put this into practice
• Commitment to InsideOUT Kōaro’s responsibility to honour Te Tiriti o Waitangi in our work
• Management or leadership experience, ideally in a community setting
• Able to self manage and take initiative
• Administrative skills, in particular using digital tools such as Xero, Google Suite, Zoom, Salesforce or other CMR/database systems
• Time management skills
• Communication skills (written and verbal)
• Excellent people skills, emotional intelligence, good judgement, ability to be calm and discrete, ability to respond effectively to feedback and deliver feedback
• Experience with stakeholder engagement/external relationship building
• Ability to give and receive constructive feedback 

Desired:

• Experience with financial administration HR tasks
• A proven ability to motivate and inspire staff
• Experience with written reporting on your work
• Experience writing policies or process guidelines
• Familiarity with youth work in Aotearoa 

InsideOUT is a growing organisation that works to support youth, whānau, schools, community groups, youth services, government agencies and other relevant organisations to provide safer schools and communities for rainbow young people. More information about the organisation is available on our website: insideout.org.nz

View a full job description. 

InsideOUT is an inclusive employer and we value diversity. Applications will be considered regardless of ethnicity, religion, sex, gender, sexuality, physical or mental ability.

Apply by completing our Application Form by midnight Sunday 27th of April 2025. 

If you have any questions, please contact: tabby@insideout.org.nz