Job Description

Are you passionate about helping others and making a difference in your community? Consider volunteering with the Citizens Advice Bureau (CAB)! Your commitment as a volunteer will contribute to empowering individuals, fostering positive change, and making a meaningful impact in your community.

The CAB supports clients by providing information and advice about a wide range of issues; from tenancy to employment, to local neighbourhood disputes. At the CAB anyone and everyone is able to talk through these issues with a volunteer and leave the CAB feeling supported to take the next step to resolve their issue. 

Volunteers usually commit to working at least one shift of two to three hours each week and are provided with ongoing support and learning. They answer a range of questions, in-person, over the phone or online helping people to find the information they need, understand their options and get support for their next steps.

No previous experience is needed and we welcome people from all walks of life.

You’ll need to be a confident communicator and able to reach out to people from a wide range of backgrounds with respect. Some computer skills are also needed so you can search the CAB database and find information to help.

There are over 2,000 volunteers across 80 CAB branches around the motu. 

If you’d like to volunteer with your local CAB, head over to our website to find out more!

Organisation

Citizens Advice Bureau

How to apply

Contact your local CAB if you are interested in volunteering with us.

Visit cab.org.nz or call us on 0800 367 222.

Sector

Not for Profit