Service Delivery Team Leader

Part-Time Community Services Show the salary

Job Description

The Little Miracles Trust is New Zealand's national charity supporting families with babies in neonatal intensive or special care, the transition home and onwards. This role supports our National Service Delivery Manager in ensuring that the Little Miracles Trust provides consistent, professional, high-quality onsite support to whānau of premature and sick full-term babies as they make their journey through the Neonatal Intensive Care Unit (NICU), the transition home and onward. 


This part-time role (20-24 hours per week - negotiable) is Auckland-based and is responsible for our teams who are providing an excellent service in Auckland and Middlemore Hospital NICUs.  


In addition, the Service Delivery Team Leader has a crucial national role supporting our Service Delivery Team. They work closely with our National Service Delivery Manager to develop and deliver training, recruitment and communication that ensures an engaged, well-informed and high performing team who are empowered to deliver outstanding service to neonatal whānau across Aotearoa. 

You will be empathetic, resilient and a skilled problem-solver with team leader experience in a health or community-focused not-for-profit setting. Strong affinity for the mahi of the Little Miracles Trust is crucial. Lived experience of a NICU or SCBU journey is valuable, but not essential. 

Closing date 9AM, 13 February 2025. 

Organisation

The Little Miracles Trust

Job Summary

This role is responsible for our teams in Auckland & Middlemore Hospital NICUs. They also work nationally on wider team training, recruitment & communication. 

Salary

$30 per hour

How to apply

Please apply by email to info@lmt.org.nz including your CV and covering letter. 

Applicants must be New Zealand-based and eligible to work in New Zealand. 

Applications will be assessed as we receive them, and the position may be filled by an exceptional applicant prior to the closing date. 

Closing date 9AM, 13 February 2025. 

Questions about the role should be directed to Sarah Rusholme: sarah@lmt.org.nz 

You can find out more about our mahi at www.littlemiraclestrust.org.nz 

 

Sector

Not for Profit

Job Description (PDF)