Transitional Support Kaimahi - Phoenix Lodge

The Opportunity

Dunedin Night Shelter Trust is seeking a passionate and dedicated Transitional Support Kaimahi to join our team at the Phoenix Lodge in Dunedin. This part-time role will provide vital support to individuals recently released from prison or transitioning out of homelessness and into stable accommodation.

Key Responsibilities

• Provide one-on-one support and case management to residents of the Phoenix Lodge, helping them set and achieve personal goals.
• Assist residents in accessing community resources and services to aid their transition.
• Ensure the Phoenix Lodge building is maintained and is a safe and functioning environment for residents.   
• Maintain accurate records and documentation related to resident progress and service delivery.
• Collaborate with the wider team to ensure a holistic, coordinated approach to supporting our residents.

What We're Looking For

• Previous experience in a similar support worker or case management role, ideally within the housing, homelessness or social services sector
• Strong interpersonal and communication skills, with the ability to build trust and rapport with a diverse range of clients
• Demonstrated understanding of the challenges faced by individuals experiencing homelessness or housing insecurity
• Excellent problem-solving and adaptability, with the capacity to provide person-centred, trauma-informed care
• Relevant tertiary qualification in social work, community services or a related field

What We Offer

• Competitive salary and access to employee assistance programs
• Supportive, collaborative team environment with opportunities for professional development
• The chance to make a real difference in the lives of those experiencing homelessness

About Dunedin Night Shelter Trust

Dunedin Night Shelter Trust is a non-profit organisation dedicated to providing safe, temporary accommodation and wraparound support services to individuals experiencing homelessness in the Dunedin region. We are committed to breaking the cycle of homelessness and helping our clients transition into stable, independent living.