Individual Giving Specialist – Retention

About the Role:

As our Individual Giving Specialist - Retention, you’ll be the go-to person for keeping our amazing donors engaged and excited about the work we do. You’ll craft personalised experiences that make our supporters feel like the heroes they are, ensuring they stick with us for the long haul. Think of yourself as the glue that keeps our donor community together, helping them see the incredible impact they’re making on children’s lives every day. 

This role is a blend of strategy and creativity. You’ll have the freedom to try new ideas, tweak what’s already working, and make sure every donor feels valued and connected to our mission.

Why This Role Matters:

Regular giving is the lifeblood of our work at Save the Children. Your efforts in growing our donor base will ensure we can continue to deliver essential services and emergency relief to vulnerable children. This role offers a unique blend of strategic planning and practical execution, allowing you to see the tangible outcomes of your dedication and hard work.

Key Responsibilities:

• Get Strategic: You’ll develop smart, fun retention plans that keep our donors coming back. You’ll work with the team to set goals, manage budgets, and find new ways to show our supporters just how much we appreciate them.
• Craft Meaningful Donor Journeys: Tailor the experience for each donor based on what they care about most. Your goal? To make every interaction feel personal and meaningful, whether it’s through a heartfelt thank-you note or a special update on their impact.
• Inspire with Your Words: Create communications that are not just informative, but also inspiring and fun. You’ll be the voice behind our retention campaigns, using emails, mail, texts, and more to keep our donors in the loop and excited about what’s next.
• Collaborate and Create: Work closely with our Communications Team and external partners to deliver top-notch campaigns. You’ll bring your creative flair to everything you do, ensuring our messages resonate and engage.
• Analyse and Optimise: Keep a close eye on how our retention efforts are performing. You’ll dive into the data, run tests, and make tweaks to keep improving our strategies and keeping our donors happy.
• Champion the Donor Experience: Make sure our donors’ preferences are always front and center. You’ll help us tailor our approach so that every supporter feels heard, respected, and valued. 

What we are looking for:

• Experience in Fundraising: You’ve got a solid background in individual giving and know what it takes to keep donors engaged and motivated.
• Analytical Skills: You’re comfortable diving into data to find insights that can help us improve and innovate.
• Creative Thinker: You’re full of ideas and know how to bring them to life in a way that connects with people.
• Strong Communicator: Whether you’re writing, speaking, or listening, you know how to get your message across and make others feel understood.
• Team Spirit: You love working with others and believe that collaboration is key to success.
• Passion for Making a Difference: You care deeply about our mission and want to help us achieve big things for children.

why you’ll love working with us?

At Save the Children NZ, you’ll be part of a passionate, collaborative, and ambitious team that values creativity and integrity. We’re not just colleagues—we’re a community dedicated to making a difference.

• Impact: Your work will have a direct and profound impact on children's lives.
• Growth: We offer opportunities for professional development and career advancement.
• Flexibility: Enjoy a flexible work environment that supports a healthy work-life balance.
• Culture: Be part of a passionate, collaborative team dedicated to making a difference.
• Innovation: Engage in meaningful work with the freedom to innovate and improve strategies.
• Support: Benefit from a supportive environment that values your ideas and contributions.
• Values: Embrace our core values of accountability, ambition, collaboration, creativity, and integrity in every aspect of your work.
• Competitive Salary: Receive a competitive salary that reflects your skills and dedication.

If you’re ready to use your skills to inspire change and help create a better world for children, apply now.

Help us build a brighter future for children everywhere.

Apply Now and become part of something extraordinary.

How to Apply

Ready to join our crew? Send us your CV and a cover letter telling us why you’re the perfect fit for this role. Let’s make some magic happen together!

Applications and queries to:

Anri van Deventer (027 453 7414) or email anri.vandeventer@scnz.org.nz