Allied Team Manager

  • Everest People
  • Hamilton
  • May 20, 2024
Full-Time Community Services Housing and Homelessness Services

Job Description

  • Provide mentorship to the team.
  • Be an advocate for Te Whare Korowai’s Guests.
  • Live and breathe the organisation’s values to provide safe accommodation for people experiencing homelessness in Aotearoa.

About the organisation

For 25 years, Te Whare Korowai has been a steadfast pillar of support for homeless adults in Hamilton. Our client embarked on a journey of evolution, constantly adapting to meet the evolving demands for services and support.

Te Whare Korowai Taangata o Kirikiriroa provides safe emergency and transitional housing and support to homeless single adults. Their guests have complex needs, are of a wide range of ethnicities and have varied life experiences. Te Whare Korowai guests can be some of the most vulnerable adults in Aotearoa who have witnessed and/or experienced horrific trauma and therefore they struggle to find their ‘fit’ in a society that does not make sense to them.

Te Whare Korowai offer an array of services to their guests including social work support, mental health, and well-being/addictions support, Kaiarahi Pou Tikanga (to assist with whanau and Te Ao Māori linkages) and housing navigation services to help their guests find a new home.

About the role

Reporting directly to the Service Delivery Manager, you will inspire the Allied Services Team to realise Te Whare Korowai’s mission and vision. The vision and mission are to provide safe accommodation with appropriate support for people of Kirikiriroa experiencing homelessness through raising awareness of and advocating for people experiencing homelessness in Aotearoa.

This includes:

  • Allied service management
  • Allied team management – recruitment, supervision, advice and guidance.
  • Representing the organisation during stakeholder interactions, networking meetings and when attending appointments at other social health services, as advocate or support for service users.
  • Preparing reports for the Service Delivery Manager.
  • Utilising data management tools to review policies and procedures for service improvement.
  • Oversight and involvement in risk management.
  • Fostering a safe, welcoming and supportive environment across all services.

About you

Te Whare Korowai are looking for a passionate leader to mentor the Allied Services team. You will be working in a highly challenging and complex environment, so it is crucial to bring a level of empathy and compassion to the role. You will offer the following experience to the organisation as the Allied Team Manager:

  • Experience in mental health, addictions, and community support sectors
  • Having an existing networking in the community sector
  • 5+ years’ experience leading people in challenging environments
  • Strong communication skills with the ability to empathise, understand and provide direction for your Allied Services team.
  • Competent in Te Ao Māori and Tikanga.
  • Ability to empower and inspire your team to create a sense of camaraderie and pride.
  • Strong conflict resolution and problem-solving skills, with a practical approach to resolving issues.

Due to the nature of the role and environment you will be working in, you must be able to take after-hours calls from on-call team members requiring support relating to serious incidents.

This role will be a challenge and you will need to have resilience and a strong support system backing you. At the same time, this will be some of the most rewarding and fulfilling work you will ever be involved in.


Te Whare Korowai

Job Summary

Te Whare Korowai Taangata o Kirikiriroa provides safe emergency and transitional housing and support to homeless single adults



How to apply

Please apply using the link below.  Call Senga Allen on 027 210 4212 for a confidential chat.


Social Enterprise

Cause (Sustainable Development Goals)

No Poverty, Good Health and Wellbeing, Reduced Inequalities

Job Description (PDF)