Absolutely Fabulous Volunteer Coordinator

  • GBBTrust
  • Remote
  • May 07, 2024
Contract Volunteer Coordination

Job Description

what we do.

Good Bitches Baking (GBB) is a nationwide organisation that spreads kindness in the community through the mechanism of baking. We have about 3,200 Good Bitches in 30 chapters from Whangārei to Invercargill who bake treats in their own kitchens for people having a tough time. 

Our dream is that all people in Aotearoa New Zealand who are having a tough time feel supported and valued, whatever their circumstances. We’re working towards this by spreading kindness, one treat at a time.

Because we’re so comfortably established now and settling into a growth period, there’s a lot required to keep the ovens on and the beaters beating. We want to maximise the opportunity to promote more kindness in our communities, but also ensure that the ‘moment of happiness’ doesn’t become unmanageable for our recipients or stop being fun for our volunteers, and that everyone has a consistently excellent experience when they come into contact with GBB.


what we need.

We’re looking for someone who adores looking after volunteers, who can find their way around a volunteer management system (our one is super clever!) and likes to have all the details at their fingertips.

This role is a contract for services for 12 months. You’ll need to provide your own premises and equipment for work (eg computer, internet access and phone) and be open to occasional travel. 


what you’ll do.

As our Volunteer Coordinator, you’ll work closely with:

  • Our Good Bitches

  • Head Bitches and chapter committees

  • Operations Manager

  • General Manager

  • Marketing & Communications Manager

Your areas of responsibility will be:

  • Helping us create a world-class volunteer experience

  • Looking after our volunteer community from recruitment to retention

  • Looking after the BMS (our volunteer management system)

  • Volunteer coordination and logistics for programmes

  • Analysis of and reporting on our volunteers’ experiences so we can tell great stories and continue to develop our systems

To support our Good Bitches, you’ll:

  • Be the organisation’s advocate for our GBs

  • Ensure a hassle-free onboarding process 

  • Support our volunteers when they need it

  • Maintain the BMS, including data entry, analysis and reporting

  • Recruit and provide logistical support for programme volunteers

  • Work with the Operations Manager to ensure chapter committees and programmes are resourced as needed

  • Work with the M&C Manager to tell volunteer impact stories


who you are.

You’re a good bitch* in every sense of the word – thoughtful, collaborative, energetic, proactive, and most importantly, keen on the idea of working for an organisation that exists to spread kindness. 

The reason you get out of bed in the morning is to make sure people who are donating their time (and ingredients) are well looked after and resourced.  You listen to hear and can communicate clearly and patiently with people who learn in every possible different way, and who are from all parts of our community.

You’re super organised with laser-sharp attention to detail, system administration is fun for you, and you like to get to the bottom of people’s glitches.

You have some administration or volunteer management experience, and are looking for flexible part-time work. You’re happy working remotely but collaboratively and to your own schedule, and you’ll need to know your way around volunteer management systems.

* To us, calling someone a good bitch is high praise. It packs a whole lot more punch than “you’re a nice person” and it implies action, hard work and even humility. Put simply, a good bitch is someone who just goes about getting stuff done, no mucking around.


essential skills and personality traits.

  • Bloody good sense of humour

  • Adaptable when plans evolve

  • Comfy working positively with all kinds of people

  • Volunteer management experience 

  • Enjoys solving knotty problems

  • Flexible communicator with all kinds of people about all kinds of things

  • Proficient using volunteer management (or similar) systems and other web-based tools

  • Sees beauty in the tiny details


Good Bitches Baking

Job Summary

We're looking for someone who adores looking after volunteers and is excited to work with a growing organisation that exists to spread kindness


$35 per hour - contract up to 20 hours per week

How to apply

Send all applications including a cover letter and CV to hq@gbb.org.nz

We may close this opening earlier based on interest levels so don't delaying applying if this role floats your boat!


Not for Profit

Job Description (PDF)