Bureau Interviewer

  • Citizens Advice Bureau Ōtepoti Dunedin
  • 155 Princes Street, Central Dunedin, Dunedin, New Zealand
  • Jun 19, 2024
Voluntary Community Development Community Services Education Legal

Job Description

Are you passionate about helping people and making a difference in your community? Consider volunteering at CAB Ōtepoti Dunedin!

CAB is a champion of people’s rights. As a CAB volunteer you will contribute to educating and empowering people, fostering positive change and making a meaningful impact in the Ōtepoti Dunedin community. 

CAB supports clients by providing information and advice on a wide range of issues such as; residential tenancy rights,  consumer rights, immigration, employment rights & work conditions, neighbourhood issues, fences, separation and more.

CAB provides a free service that is trustworthy, independent, and confidential. Clients can contact CAB in various ways including by phone, in person and by email via our website.

CAB is there for everyone. It is a safe and easy entry point for people in the community to access someone who can help. CAB has the time to listen and talk through issues, which are then researched and investigated on the CAB comprehensive knowledge base which is current and factual. Clients are then given options for resolving their issues and how to take the next steps.

CAB supports new volunteers through a training and induction programme so you can provide our quality service - informing clients of their rights under the law and how to resolve their issues. We welcome and are inclusive of everyone.

Skills required;

You will need to be able to hear and comprehend English with a New Zealand accent and speak and communicate effectively in English to a very high level. Excellent written English and grammar are also non-negotiable.

You will need to be able to welcome and reach out to people from a wide range of backgrounds with respect.

Computer skills - so you can search the CAB website/database for the correct information and advice.

Researching and investigating 

Check out our website www.cab.org.nz to find out more!

Organisation

Citizens Advice Bureau Ōtepoti Dunedin

Job Summary

Are you passionate about helping people and making a difference in your community? CAB provides free information and advice on a wide range of issues and is a champion of people's rights under the law.

How to apply

via our website online form https://www.cab.org.nz/volunteer

 

Sector

Not for Profit

Cause (Sustainable Development Goals)

Reduced Inequalities

Job Description (PDF)