IDEA Services

  • Location includes: Unsworth Heights, Devonport, Glenfield, Beach Haven
  • Full or part time hours
  • Availability for rostered shifts is required - Includes morning, evening, weekend and sleepover shifts.  We operate on a fixed fortnightly roster system.

IDEA Services supports people with intellectual disabilities to enjoy great lives as part of their communities. If you are looking for a job where you can build a long-term career and where no two days are the same, this is the job for you!

We are looking for physically fit, resilient people, with calm natures and confidence in dealing with challenging behaviours to join our North Shore team. You will have the ability to deal with the unexpected on a daily basis.  You will be supporting individuals with high and complex behavioural needs to lead safe and meaningful lives in the community. Your role will be to help them gain independence so that they can make their own choices, be part of their community, and live a fulfilling life.

What does the job involve?

  • As a Support Worker you will be supporting people to grow their independence and learn skills for daily living (e.g. using public transport, getting a job, manage money, cook a meal).
  • Supporting people with their emotional regulation skills – part of what you do each day will be helping them to recognise and respond to emotional overwhelm and react safely to this
  • Depending on where you are working, be able to work on individual needs, supporting people with daily activities such as shopping, cleaning, showering and administering medication.
  • Helping people with their interests and hobbies (e.g. going to the park or beach, participating in sport, doing art and crafts). 
  • Supporting them to plan and achieve their goals and make decisions and choices.
  • Making sure they can be part of a family and have relationships.
  • Helping them stay healthy and make positive choices about their lifestyle.
  • Your specific locations of work and scheduled rostered shifts within the area would be as directed by your Service Manager.

To find out more about being a Support Worker with IDEA Services, please visit our 'Join our Support Crew' page.

What's on offer?

  • Opportunities to build your long-term career in the disability and related sector with progression opportunities available
  • $22.49 - $28.25 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications
  • IDEA Services will support you and pay costs towards completion of the Level 2 and Level 3 Certificate in Health and Wellbeing qualifications – scholarship scheme available for those wishing even further professional development
  • Specific training related to the services you are working in – such as epilepsy, Dual Diagnosis, Autism Spectrum Disorder, Managing actual and potential aggression certificate etc.
  • Generous long-service leave entitlements plus insurance benefits after 2 years' service.
  • Variety of other employee benefits such as mileage allowance relating to split shifts
  • 'Refer a friend' Bonus programme
  • FREE Employee Assistance programme service anytime you need health and wellbeing support - even if not work related

What will you need?
We would love to hear from you if this is a career you want to pursue and you have the right 'can-do' attitude. Full training and orientation will be provided so experience is not necessary.

  • A calm nature and confidence to work with challenging behaviours
  • Resilience and perseverance
  • Willingness to learn new skills and gain qualifications as you work
  • Comfortable using computers and tablets daily
  • Good written and verbal communication
  • Flexibility to work rostered shifts
  • Have a Full NZ drivers' licence or be willing to work towards obtaining this
  • Pass a full New Zealand Police check
  • Applicants must have the legal right to work in New Zealand

IDEA Services Ltd is a wholly-owned subsidiary of the IHC Group which is made up of our charitable programmes and three wholly-owned subsidiaries, including the provision of housing and tenancy services. Our services are founded on IHC's absolute commitment to the people we support and their families/whanau to have a good life. IDEA Services Ltd is an accredited Immigration AEWV employer.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.